PlayOn Support Center.

Check out the PlayOn FAQ’s, System Requirements and User Guide to get all of your questions answered. If you still need help using PlayOn, feel free to email our support team at

System Requirements

Here are the minimum requirements needed to run PlayOn on your PC. If you wish to stream to your TV, you'll also need a  compatible device like a Roku, Chromecast, game console or other network connected player.

• Microsoft Windows 10, Windows 8/8.1, Windows 7
• Windows Internet Explorer 9 at a minimum. Latest version of Internet Explorer available for your OS is desired
• 512 MB RAM (1 GB recommended)
• connection to a network

View Detailed requirements »

• Microsoft Windows 10, Windows 8.1/8, Windows 7, Windows Vista.
• Windows Internet Explorer 9 at a minimum. Internet Latest version of Internet Explorer available for your OS is desired. 1
• The latest version of Flash.
• 512 MB RAM (1 GB recommended)
• Windows Media Player 9 or later
• A CPU with a passmark score of 500 or higher. 2
• 100 MB of available disk space for installation, plus recommended 4-5 GB extra space on the same drive where Windows is installed; click here for details on using a different drive
• Internet broadband connection with a speed of at least 1.5 Mbps
• Both the PlayOn PC and playback device should be connected directly to the same router (on the same network).
• Third-party security software must be configured to allow full local and online network access to: C:Program FilesMediaMallMediaMallServer.exe 3

1 Internet Explorer 9 is the oldest version that can be installed for PlayOn to work properly, but is unsupported by many websites and should be updated to IE10 or later to access all of the websites available through PlayOn. For more information, visit the knowledge base article.
2 For minimum playback quality, your CPU score must be around 500 or higher from PassMark. A score of 1000 or better is highly recommended. If your PC is at or just above the minimum specifications for CPU and RAM, you may have trouble streaming videos.
3 The specific path may vary depending on whether PlayOn is installed on a 32 or 64 bit PC.