Not-so-super Sunday: PlayOn website down



Two steps forward, one step back. This weekend, we got slammed with two major problems:
<ul>
<li>Videos from Hulu are unable to play unless you (temporarily) change your video performance setting to "Low". We'll have a workaround for this soon (days, not weeks, don't worry).</li>
<li>Our website went into complete meltdown mode.</li>
</ul>
Always fun to try to fix these things over the weekend, but we're doing our best. We set up a temporary homepage with limited info about PlayOn, and links to the download and purchase. The PlayOn software itself should still be working just fine, since it runs independently of our web servers.

We hope to restore website service as quickly as possible. We know that without the forum and FAQ it's a bit frustrating to get help. Remember that you can always send a support request through PlayOn Settings (this should be working still), or otherwise mail us directly.

Most likely, we will extend the price change until next weekend, since the site has been out of operation for more than 24 hours now, and it crashed just before we scheduled to increase the license fee. Stay tuned for more info.

×