Aug. 26, 2008
PlayOn is officially one week old (at least in its beta form). And - we have had 2 releases in that one week -- the initial release and a release that had a big bug fix and added support for Windows 64-bit. And - we have gotten TONS of great feedback - in the form of support requests, user forum entries, and just plain feedback.
All we can say is Thanks! Thanks to the 5,000 of you who have downloaded and installed PlayOn (or in some cases re-downloaded & re-installed PlayOn 2-3 times). Thanks to those of you who have helped identify and diagnose bugs and new features. Thanks to those of you who have figured out how to use PlayOn on other devices for which we do not have the testing facilities. And thanks to those who have written about us or told a friend about PlayOn.
We are humbled (and delighted) by the words of encouragement from many of you. We have worked long and hard on PlayOn with the goal of making it as simple and easy-to-use as possible, and appreciate your taking the time to send us your thoughts on how we are doing. We also take your words of advice/criticism very seriously - this is what helps us make PlayOn better - so keep it coming!
So - thanks again! - The MediaMall TeamShareThis
Aug. 24, 2008
Fascinating! - we keep receiving reports from Beta users that PlayOn works on their other DLNA compliant devices. So - thanks to the brave beta users who have been "playing around" with PlayOn - we can now report a much larger list of devices that you can PlayOn. In addition to the PLAYSTATION 3, Xbox 360, and HP MediaSmart TV, we have reports that PlayOn works on:
Popcorn Hour A-100
Pioneer Elite PRO-1140HD TV
DirecTV HR21-100 HD DVR
DirecTV HR20 Receiver
If you have one of these devices, try it out - and let us know how PlayOn does. We haven't tested it on all of these devices, so we can't give you installation instructions, but if you get it figured out -- feel free to share your experience with the rest of us!ShareThis
Aug. 22, 2008
Beta testers are brave souls! We can't thank you guys enough, especially those who have been willing to install, test, uninstall, reboot, install, test, uninstall, reboot... you know the Windows drill. Things are looking pretty good, and we should be pushing yet another release within 24 hours, with some more bug fixes. At the same time, our coders are cranking away on Netflix (we can't tell you how excited we are to get this out).
But, being this is a beta, and in its infant stages, there are still plenty of known (and unknown) issues, so we remind you to be patient.
A few of you have written in saying that you've had luck using PlayOn with other devices besides the PS3, Xbox 360, and HP MediaSmart. Cool! We're happy to hear that, and appreciate hearing about any glitches, as well as successes. (Incidentally, the next release should remedy the HP MediaSmart issue where titles weren't showing up.)
We're still tweaking the new website too. Make sure to check out the new support page, which has a few tips for best wrangling technical problems, as well as our new FAQ.
It's also comforting to know that our trials are appreciated. Thanks again Richard Lawler, at Engadget, for your encouraging cheers from the sidelines.ShareThis
Aug. 21, 2008
Mike Smith at Yahoo! Games also offers an insightful commentary on the space in general (and PlayOn)
We'd also like to say thanks to the many bloggers who had kind words to say about PlayOn in its first 3 days of existence:
Andrew Yoon at PS3Fanboy
Richard Lawler at Engadget
Mark Wilson at Gizmodo
Jose Vilches at TechSpot
Jeff Bakalar at Crave/CNet
Joe Hutskoon at dvdisdead
We hope to exceed your expectations in the months and releases to come.ShareThis
Aug. 20, 2008
OK gang. The new beta release that should fix the video playback bug, as well as adding 64-bit installation support, is now LIVE. We will be sending out a newsletter with download instructions to everyone who has already signed up to be a beta tester. For those of you who want to sign up to try out the beta, just visit getplayon.com. Enjoy!ShareThis
Aug. 20, 2008
Well, we are on the right track with the bug fixes. A small group of stalwart folks have been kind enough to run lots of tests for us to figure out why many of you can't play video tracks at all. And, there is positive news! We think we cracked the issue. Late tonight or tomorrow morning, we should be posting a new beta version, as well as re-opening the beta downloads (sorry we closed it, but we didn't want to risk folks downloading completely broken software).
And, this release should install just fine on 64-bit, and even Windows Server 2003, though this requires getting WMP installed.
We've been reading a lot of your comments, suggestions, and criticisms over the past days. We do appreciate that you have taken the time to let us know your thoughts. Some of the stuff that has come up include:
Mac and Linux support: We're not there yet, unfortunately. Right now, it's Windows only. I know some of you are saying, "Boooooo!", but all good things come to those who wait. Hey, we're just excited about the beta! And remember, it's still only a beta. More goodies will always be on the way.
Netflix: Yes, definitely a goodie, and yes, on the way! CNN too.
Wii: Yup. Plan is this year! For those of you with Wii's, you've probably already surmised that we'll be using the embedded browser capabilities of the device.
Is the software really $30? Yes, but it's a one-time fee. Try it out, and if you like it, we think it's a pretty fair price, especially given that many similar services (aka cable) charge monthly subscription fees. And yes, we know there are other great FREE media servers out there (TVersity, among others). But we're working our tails off to bring great content from Hulu, CBS, and Netflix, as well as the more ubiquitous YouTube feeds. So, it all depends on what you're interested in.
That's it for now!ShareThis
Aug. 19, 2008
Hey there! This is the CTO, David, and just wanted to let everyone know that we're very excited about this beta release. We've already definitely gotten a ton of feedback from many of you. Thank you! Right now, the issues that have taken center stage for our developers are:
1. Windows 64-bit support: Tons of you have written in asking about 64-bit support, and we should be able to have a test release within a day or two!
2. Some of you have had issues where no media can play at all. You see all the clips and thumbnail images while you browse through all the shows, but when you select them to watch, it consistently fails. On the PLAYSTATION 3, the error looks something like: The folder could not be accessed. This content may have been deleted by the media server. On the Xbox 360, you might see Status code: 69-C00D36C4. We're working very hard to fix this, and will try to keep you updated. We definitely appreciate your patience.
In the meantime, don't be shy with your feedback. Our in-house user forum isn't working right quite yet, but we encourage you to contact us directly with questions or suggestions. We definitely listen to what you have to say, and we work hard to make PlayOn the best it can be.ShareThis
Aug. 19, 2008
Richard Lawler, who writes for EngadgetHD, just gave PlayOn the Thumbs Up. The PlayOn Beta has only been available for the past 12 hours and he has already downloaded it and watched Psych on his PS3. Impressive. He says that while his experience was good, he'd wait before paying the $30 post-trial price. OK, we hear you. We'll earn your $30. We'll add Netflix and CNN as we move from Beta to GA (General Availability). We'll continue to make it better and better with your feedback. After all - there is no advertising in the interface (yes, Hulu has pre-rolls and mid-rolls to support their business), but the license fee is the only way we can support the product -- and we do have to eat...at least every once in a while ;).ShareThis
Aug. 18, 2008
Mike Smith of Yahoo! Games just wrote a great article entitled "5 Reasons to Cancel Your Cable" and named PlayOn as the #1 reason, since it allows you to watch Hulu on your big screen TV. He also mentions some other great technologies, such as Zune and Netflix's new on-demand feature (which will be available on your TV via PlayOn soon as well). As Mike mentioned, we are getting ready to release the Beta version of PlayOn today! We are buttoning up some last things, and getting ready to post the link and email all the folks who have signed up to be a Beta user. We are really excited to hear what folks think.
If you are interested, you can sign up to be a beta user as well -- and spread the word - getplayon.com!
Well, gotta get back to work on getting the website ready for the launch.ShareThis