Cancel Your Account

We're sorry to see you go, but we'll try to make this process as easy as possible for you. Once cancelled, the remaining term of your paid subscription or free trial will be honored and your license will continue to work until the end of the active period. And of course, you're welcome to come back at any time! Please complete the form on the right to continue.

Bundle subscribers: Please note that cancelling either your PlayOn or PlayLater subscription using this form will result in cancelling your entire bundle subscription. If that is not what you're looking to do, please email us and include your license key and user name and we will be happy to help.

Our 30-day money back guarantee policy: If you have recently purchased one of our products without a trial and would like to request a refund within the 30 day window, please email our support staff at We will honor all requests for purchases made within the last 30 days.

If you have any further questions about cancelling your subscription or wish to give us any additional feedback about the reason you are canceling, please email us.

Please enter your user name and license key below to continue. You can copy and paste this information from the registration tab in Settings.

User Name:
License Key: